Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Voice and data plans may be required when using Hamilton CapTel on a smartphone or tablet. Generally, Hamilton CapTel will work on smartphones running the latest publicly available operating system. There may be older versions that are no longer supported, and in some instances current versions that are not yet supported. Contact Customer Care for questions about compatibility of your current version with Hamilton CapTel. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov.
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